What is TimeTap?
TimeTap is an online appointment scheduling solution that comprehensively manages the appointment schedules and bookings of an organization. It completely manages the appointment scheduling and booking workflow of an organization.
The principle highlight of this software is an appointment organizer that tracks different appointment statuses. It updates in real-time with the goal that participants are told the date, time, and if any changes are made. Clients can likewise distinguish related appointment details, for example, designs identified with customers’ dependability, accessibility, odds of returning, and meeting length.
TimeTap allows users to customize their calendars for a more personalized experience. You can increase the number of appointments that you can accommodate. When your appointment schedules are filled, you can create a waitlist for new customers. This will prevent you from losing customers. With multiple time zones support, you can effectively manage all your customers from any part of the world.
TimeTap has tracking tools that track and monitor team performance so that you can know how your teams are performing. The system allows you to set parameters and add as many verification fields as you want before an appointment can be booked. These parameters set the qualifications for clients and customers who want to book appointments with you.
With customizable booking forms, you can set your scheduler so that you can get the necessary information you need from your clients when they book appointments. You can embed the booking schedule page on multiple pages on your website or social media page.
When an appointment is confirmed, the system sends automated emails to confirm the appointment. It also sends reminders and follow-up emails for booked appointments. You can set reminders and appointment follow-ups according to your preferred time.
TimeTap sync with top calendar applications such as iCal, Google, Outlook, Office 365, and Live Exchange. This allows users to have an overview of their schedules and keep track of their schedules more accurately. It also helps to prevent double-bookings and irregularities. As a team member, you can sync your calendar with that of your teammates so that each team member is aware of the schedules of the other team member. 
The system also has personal staff booking pages where each staff member can add their account to create a private booking page that they can customize according to their preferences and privately manage their clients.
TimeTap stores all appointments data and you can export these data directly to Excel for report keeping. It is available in mobile app which allows you to use the system even on-the-go.
How much is TimeTap per month?
- Starter plan: Free for one staff and one location with unlimited appointments
- Profession plan (Solo):$24.95/month for one staff and one location with numerous professional features.
- Professional plan (Team): $39.95/month for 5 staff and five locations with multiple professional features.
- Business plan (Solo):$44.95/month for 1 staff and 1 location with all features.
- Business plan (Team):$74.95/month for 5 staff and 5 locations with all features.
Does TimeTap work with Outlook?
You can sync your TimeTap calendar with Outlook calendar. Your appointments in your TimeTap calendar will be automatically updated in your Outlook calendar. All changes made in your TimeTap calendar will also be updated in your Outlook calendar. With your Outlook calendar, your clients can view your schedules in your TimeTap calendar.
Does TimeTap work with Google Calendar?
TimeTap syncs and work with Google calendar in the same way it syncs and works with Outlook calendar. TimeTap can sync with Google, Outlook, iCal, Office 365 and Live Exchange calendar. You can choose any of them or allow all of them sync with your TimeTap calendar. Syncing your TimeTap calendar with your Google calendar helps to block out unavailability and prevent double bookings.
How secure is TimeTap?
TimeTap secures your personal information from unauthorized access. All personal information transmitted to other websites is protected by encryption. It uses Secure Sockets Layer (SSL) protocol to encrypt personal information.
TimeTap collects and uses your personal information to operate its website and provide its services to you.
TimeTap does not sell, rent or lease its customer lists to third parties.
TimeTap may share your data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TimeTap, and they are required to maintain the confidentiality of your information.
TimeTap will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary.
How to use TimeTap?
Using TimeTap is very easy. To have an account, you will need to sign up with your company name and other information. You can set up your schedule availability within 5 minutes. First, you need to add your hours of availability. You can create your availability for one day, week, or month.
Then, set up your appointment types. You will need to mention what kind of 1-on-1 services you offer or group-based classes. You can add as many appointments as you like.
You can customize your booking page according to your brand and preferences. After your availability is set up, you can add appointments for your clients by yourself via TimeTap’s Back Office or you can direct your clients to your web scheduling page to book appointments by themselves.
Who is the founder of TimeTap?
Addy Kapur is the founder and CEO of TimeTap.
TimeTap alternative – Hupport best scheduling software
Hupport is an excellent appointment scheduling software that eliminates the traditional way of booking appointments by automating the whole process and making it more efficient and very easy. It allows users to book appointments with utmost simplicity.
It is a system designed for small and growing businesses. It helps businesses achieve their aim of acquiring new customers by simplifying appointment schedules and bookings to attract new customers.
With Hupport, you are sure of a reputable workable appointment system that provides you with optimal functionalities to ensure simple and perfect online bookings. It takes out the stress of manual bookings and gives you the privilege to schedule your appointments according to your availability. This means you create appointments on the dates and times that you are free. You are fully in control of your time.
When you create your appointment schedules, your customers and clients will book appointments with you by going through your schedules and confirming their appointment bookings on the days and times that are most convenient for them. Immediately an appointment is confirmed, it is automatically added to your calendar for overview.
After you have created your appointment schedules, you can send your schedule link to your customers, clients or anyone you want to have an appointment with. You can also embed the schedule page on your website or social media page so that customers and clients can directly book appointments with you right from your website.
Hupport has more great features. It is integrated with other third-party tools and services such as Google Calendar, Office 365, PayPal, Stripe and so on. You can receive direct payments from customers through PayPal or Stripe after they have book their appointments.
Features and functionalities of Hupport appointment scheduling software
Set availability
Hupport allows you to set your availability. You can set up availability and send the link of your schedules to the other parties so that they can choose the dates and times that best work for them. Any appointment that is booked is duly included in your personal calendar.
This enables you and the other party to schedule and book appointments at the most convenient dates and times. All back and forth phone calls or emails during the appointment scheduling process are eliminated.
It notifies you of an appointment
When an appointment is booked, you are duly notified. The appointment will also be timely updated in your personal calendar. The system ensures that all booked appointments are automatically updated in your calendar.
In the case of a canceled appointment, it is automatically deleted from your calendar. You can check your schedule from anywhere and anytime with your mobile device. It ensures that you are updated on every upcoming appointment and also make sure you do not miss an appointment.
Allows multiple invitees schedule the same slot
Just as Hupport allows a one-on-one individual slot scheduling and bookings, it also allows multiple invitees to book appointments on a single slot. This means that several people can schedule appointments for the same date and time. This helps you manage your time by dealing with several people at the same time.
This is very beneficial if you want to schedule a group meeting as it makes it easy for everyone who wants to attend the meeting to book appointments for the same meeting.
Send reminders and notifications
The system sends reminders to users who have been booked for an appointment. The reason for this is to remind all parties of upcoming events or appointments. It is also to enable each person prepare well before the meeting. Reminders are sent as emails or text messages. Users can set when they want to receive reminder emails or text messages.
Notification emails or text messages are also sent to each person in case an appointment is rescheduled or canceled. When you cancel or reschedule an appointment, the software sends an email to the other parties to inform them that the appointment is canceled or rescheduled.
Also, if the other party can’t make it to the appointment, he/she can cancel or reschedule the appointment. The software will send an email to you informing you that the other party won’t be available for the appointment.
Assign meetings to teams
You can assign meetings to your team based on availability, priority or equity in situations whereby you are indisposed. You can distribute meetings to each team. This is particularly important if you want to conduct a seminar, webinar, or training.
Team Pages
This offers a single page view of different events, staff and topics whereby you have the privilege to book an appointment with any of them that interest you. Even if invitees do not know the right person to contact in an organization, they can do that by going through the team pages and book an appointment with the person that is relevant to them.
Integrations
Hupport allows integrations with third-party calendars and CRM. It syncs your personal calendar with the other calendars so as to prevent double-bookings and any form of irregularities.
Website embedded
You can embed the schedule page on your website so that it is accessible to everyone from any location and at anytime. The booking page can be embedded on your website by copying the code snippet and paste it on your website page.
Clients and customers can book appointments from any location and at any time. It helps you gain more customers and retain existing customers.
Record-keeping and reporting
Hupport keeps all records of your appointment history. You can get your customer’s information by looking through their appointment bookings. It securely stores all data to ensure that no customer’s data are lost. You can generate and export customer’s reports to Excel or Google Spreadsheets.
Payment channel
Hupport allows you to integrate payment services such as PayPal and Stripe. Your customers can easily make payments to you directly through PayPal or Stripe. When customers book appointments with you, they can make payments directly without needing to go outside the system. It is an effective way to collect and manage your payments.
