How to ask a patient for a review to your dental clinic

How to ask a patient for a review to your dental clinic: Patients always want to know the expertise of a dentist before visiting. You can please and comfort them by reading reviews of your dental clinic.  Nearly 72% of patients decide to visit a dentist after viewing the reviews. Moreover, reviews effectively influence patients in a good way.

This is quite hard to make every patient to give reviews when they visit physically. But you must gather reviews. 92% people read online reviews. Among them 40% people decides reading 3-5 reviews.

Here, you get 20 pleasing ways to ask for a patients’ review to your dental clinic.

Ask your regular patients

You can always approach your loyal patients first. There might be regular patients taking treatment sessions at your clinic. Grow communication and relationship with your patients whenever they visit. Remember their dental problem and address it before they tell. This makes them feel special. It pleases them to do something in return. Do not ask new patients to give reviews.

When you are a family dentist, feel free to ask them directly. Give them links to put their reviews. Encourage them to give their honest reviews. Ask your staff to remind them while the patient leaving the clinic. It is told that, patients happy to share reviews right immediately to the dental visit. Greet them bye by saying “we love to hear your reviews” or “we feel happy if your share feedback”. This makes them check your website to give reviews once they are backing home.

Ask through text messages

Text messages work effectively to get reviews. Approximately, all text messages get read within 3 minutes of receiving time. This shows people pay attention to read text messages. It is surprising that they read text messages first than check messages in social media. Send a text message or SMS as soon as the patient leaves the clinic. They will be thinking about the dental treatment atleast for the day again and again. This is a psychological truth. So, be quick to send text messages with attached click through links. By clicking it, they fill out review forms and give reviews to your service.

Ask them personally

When you are a practioners having a newly start up clinic, then you ask patients directly. Before asking for reviews, make sure that you treat their problems with care. Patients feel pleased only when they find the treatments good. This can help dentists who have no regularly visiting patients also. Make sure, you are asking reviews only after their treatments done. If not you, instruct your staff to ask in appealing way. Don’t ask for reviews when they book for appointments or before or at the time of treatment. You should not compel by repeatedly asking reviews which may irritate them. Give them a hint to visit their portal or website to give reviews.

Ask through follow up mails

 

Follow up mails are sent to keep communicating with the patient. You can use it a way to ask for reviews also. Generally, patients find it interesting to read follow up mails. It is because follow up mails come with dental tips and instructions for the patients to follow after treatments taken. Out of excitement, they open and view mails. At the end of instructions, include links to share reviews.

Make some offers

Give exclusive offers for those who give reviews. Announce this offer while they book for appointments. Also, send a text reminder to avail the offer. It needs not be a huge offer as you think of spending more revenue. Your offers can be like giving discounts for treatments or having free consultation or dental check up. This interests them to visit review page of your dental website. This is like investment to promote your clinic. So, don’t hesitate to make such offers.

Ask reviews through links

Always have review links at the bottom of your landing page. Give impressive tags like “We welcome your suggestions” or “we love to hear from you”. This space should not be given in any inner pages or side bar suggestion like “About us”. Nobody spends time to surf your website unnecessarily. They check for specific information alone. You can expect your website to be viewed only for 15 seconds to 3 minutes. So, make sure you give review links in the landing page itself. Rather having sheets or form, you provide a link. Many may leave it unfilled on seeing the length of the form. If it is a link, they have no idea about the length of the review form. This is one simple strategy works great.

Make it easy

Remember reviews are given only out of interest. In that case, you should not have a tricky complex review process. It makes them annoyed and quit reviewing. Make the review process as simple as it can be. Design the review page in a way that patients spend less time there. Do not give lengthy access with many clicks. You should take patients to the review page within one click. Check if you have broken links or redirecting pages. This completely makes you lose all hope of getting reviews.

Send personal mails

You might have gathered all information about patients when they book for appointments. You have list at hand about the visiting patients. There you ask clinic staff to send emails to those patients personally. The mail should not ask reviews directly. People often ignore such mails. Instead, give the report of their dental health; send prescription and instructions to be followed. Then ask for review only at the end. This is called targeted mails. These mails are sent to promote products or services. But this marketing strategy works to get reviews for dental clinics also.

Integrate with third party review sites

You can use the help of third party sites to collect reviews. It is not sure that every one of your patients visits your websites just to give reviews. But they might visit any popular websites regularly. You can have integration or tie up with those sites. There you can show reviews of your dental clinics. Adding to that, you can give a dashboard saying “give your reviews here”. Interested people give reviews. As those websites have more traffic and visibility, you can expect more number of reviews.

Request reviews in social media platforms

You must be maintaining a separate social media accounts to promote dental clinic. There you gain many followers; some of them are your patients. They may have visited you at clinic. Keep posting something interesting in your social media pages about dentistry. So, you have more followers. You give review options there in all platforms. Followers review your dental clinic for sure when you use this trick. This you can post with story of your patients review. Thus you get more new patients and reviews. Think when you get least number of reviews from each platform; collectively you get more number of reviews.

Automated mails

Automated mails are sent once patients book for appointments. Some dental clinics send mails after the visit. These automated mails are sent by the appointment software itself. It is different from targeted mails. You have contact list of patients attached with appointment scheduling software. It sends the confirmation mail to everyone. Try to include review link in those mails. It is one easy way to convince patients to give reviews.

Give links in appointment cards

This is one easy way to get reviews. Patients must have appointment cards to visit for the treatment. You use templates to design dental appointment cards. Attach review links there for the patients to easily access the review page. This you are doing indirectly. So, it does not seem forcible to patients.

Ask through promotional gifts

When you have patients visiting you physically, give some tiny gifts. The gifts you give need not be pricy or big. Give something that you can really afford. It can be pens, small toys, small dental care gifts or key chains. This really makes them happy. With those gifts attach a card asking the patient to give reviews. Also provide your website link to view. This actually works great. On clicking to view review page, they may get to know others’ review about your dental clinic. This gives good promotion to your dental clinic. Promotional gifts interest them to view your website for sure. Assure more tiny gifts when they submit reviews.

Give a link in instruction note

Instruction note is sent to patients on treatments taken. Many dental clinics save and send reports, prescription and instructions through mails. Do attach review link with those instruction mails. The chances are high to click the review page when it is with instructions. Once they are directed to the page, possibilities are huge to fill out reviews.

Ask marketing experts

When you think, you can’t handle to get reviews. Ask the help of marketing experts to work with your websites. They take responsibility to do everything starting from themes to reviews. They better communicate with patients as they know marketing strategies. They collect more reviews for your website. They manage edit and share reviews to promote your dental clinic. Hire leading marketing expert to help you in getting patients’ reviews or to work for the promotion of your website.

Ask through thanks note

This kind of thanks is not sent usually. Once you think of getting reviews, then you may start using this. Patients will be pleased to see the thanks note that you send. Note every visiting patients of your dental clinic. Send thanks note to each and every one of them in person. Ask for reviews right below the thanks note. Don’t give any hint to give positive reviews. Always be ready to receive negative reviews. Patients already have good opinion on reading thanks note. When you give the review link immediately, then they think of filling it. They also give positive reviews as they receive a nice thanks note.

Use review software

Many dentals prefer using dental practice management software to assist them with everything. Try to use one such best software for your dental clinic. It automatically sends texts and emails to get reviews. Make it a point that the software sends review links after the appointments.  Post appointment time is best to ask for reviews as patients feel relieved from their problem. They find it giving something return for their good service and treatments.

Show transparency

Asking for reviews is one crucial thing. Patients must not take this as you are making them say only good things about your dental clinic. This may influence them in the other way. They think that you expect them to show them more than they actually are. It is good to ask reviews directly. Kindly avoid hinting them to help you. Just ask them to provide review. Show that you ask for reviews to make it better.

Attach review links in email signature

Email signatures are quite popular now. They serve as virtual business cards. These digital cards can include all your key details in them. Whenever you send mails to patients both targeted and personal mails, they get to see your clinic signature with the mails. They may click links to view contents of your clinic. There you can provide review links with highlights. Give review link with tag line like “help us to improve”.

Create a Google review link

Google review links reach many of your patients to get reviews. All you need to do is getting a business account. There you should give details like name of the clinic, dentist and all other key details. It gets reviews for your clinic from third party sites, all social media platforms. It also shows reviews and asks others to add reviews. As Google search engine is widely used by majority of the population, you get more visibility and traffic along with reviews.

Get reviews using the ways that suit you better!