Orchid spa software Review | Alternative spa scheduling software

Orchid spa software review: Orchid spa software is meant for spa management and appointment scheduling. It claims it enables modern and advanced scheduling. But the users feel not the same. It gets 3+ reviews. It may be due to very basic features and access. Orchid has business management tools and scheduling features together. Of course, it is easy to use as it has limited features.

Besides scheduling, it also helps in data management. Spa owners can use this software for staff management, forms, data storage, online appointment booking, follow-up notifications, and sending reports. To an extent, it supports online payments for inventory systems. It can be installed and used as a mobile app. Orchid has no free version but offers free trials for basic features. Ultimately, Orchid is not user-friendly software.

Features

• Appointment management
• Client management
• Gift card management
• Inventory management

Integration

• QuickBooks
• Facebook

Supporting platforms

• Online
• Business Hours
• Live online

Supporting devices

• SaaS
• Windows
• Androids
• iphone
• ipad

Pricing

Orchid has no free version but free trials to offer. It has three levels of subscription. Pricing may be subject to vary on the number of users and user quotation.

• Deluxe for $59 per month- meant for 3 users with basic support and features
• Premier for $190 per month- meant for unlimited users with some basic features
• Professional for $129 per month- unlimited users with Windows PC installation

Pros

• Easy setup
• Functional features
• Good for employee management and tracking
• Well managed client data and reports
• Support multiple bookings for different enterprise
• Organized appointments
• Regular text reminders
• Point of sale
• Show selective reviews
• Website conversion

CONS

• Not user friendly
• Lacks in many advanced appointment features
• Zero automation
• No calendar integration
• No customization
• Need to sync every time and quite often to sync data
• Reports can be sent only by when you sync
• Lots of clicks
• Lots of manual interpretations needed
• Slow processing
• Poor User interface loads very slowly
• Not worth the money
• No HIPPA compliance
• No rescheduling happens
• Uneven workflow
• No auto-updates
• Highly time-consuming
• Asking permissions on every entry levels
• Frustrating and stressful appointments
• Lots of updates needed
• The subscribed version gets you very basic access

Orchid at any cost is not fit for your spa. It has no performance competence comparing other basic software. The client’s data can be stored when you sync with QuickBooks. Likely, reports and statistics can also be sent only by syncing QuickBooks. This shows there is no automation. Reminders can be sent only through text messages and Emails. Chances of missing appointments are so high. Conversion Your clients may find it difficult to book online appointments. Though it claims smooth online payments, it has no authenticated payment app integration.

If you are using Orchid spa software, it is time to switch better alternative. Hupport can be the only best alternative to Orchid. Here you see the comparison to choose a better alternative for your spa appointments.

Hupport VS Orchid

Scheduling feature	Hupport	Orchid
Customizable booking page	Customized booking pages with personalized branding.	Zero customization
Appointment Slots	Slots with simple coding. Bookings are centrally managed.	No such appointment slots
Workflow	Even workflow with Google calendar integration	Even workflow
Integration	Stripe   Zapier  Google Calendar  Google Meet  Outlook	·      QuickBooks ·      Facebook
Auto scheduling	Automated scheduling with the confirmation message.	No automated bookings as lots of manual interventions are needed.
All in one calendar	Has all in one calendar to manage bookings	No such built-in calendar support
Payment options	Integration with Stripe makes easy online payments	Supports payments but not using any such plugin
Website embedment	Effective website conversion with cost reduction	Website embedment
Optimized mobile appointment page	Allows to have optimized mobile appointment page	No such optimization
Accessibility	Easy access with add on customized features	Easy access as it has basic features
Reminders	Multiple reminders through voice, text messages	Text and Email reminders
Auto updates	Auto updates	No auto-updates
Live support	24/7 live support to engage clients even after appointments	Live support to engage clients
Showing reviews	Allows to show reviews while bookings to increase the show-up rate	Show selected reviews on your choice
Rescheduling	Rescheduling and confirmation	No rescheduling ensured
Website conversion	Effective website conversion and show rate	Decent website conversion
Reports/analysis	Sends reports and shows the conversion rate	Sends reports only when you sync with QuickBooks
Email marketing	Sends follow up mails and keep updating current offers	Email campaigns for branding
Buffer time	Allows customers to extend their appointment time as per their wish	No such feature is available
Minimum scheduling notice	No missed appointments as no show are noted early	No such feature is available

The above comparison shows Orchid spa management software needs serious updates and improvements on many scheduling grounds.

What is more! Know more exciting Hupport features here!

Hupport

Hupport is the world’s no #1 appointment scheduling software. It does a lot beyond fixing appointments and making schedules. It sends follow-up emails to track appointments. Through email, SMS, voice drop/message, you can reduce no show rate effectively. Thus it is more than a scheduler!

Hupport takes a few seconds to fix and schedule meetings. Hupport is designed to make schedules for all kinds of enterprise; especially for spas. You can have customized booking pages suiting your Spa theme. You can also have customized features and Hupport is more impressive than other scheduling competitor software.

Yes, it is no wonder that Hupport won 5 million trusted users across the world.

Scheduling features

• Create appointment slots
• Create availability
• Control schedules
• Control workflow
• Block appointments
• API integration
• Calendar management

Fix and embed scheduling page on Website!

How does Hupport scheduling work?

• See scheduling page on the website with simple coding
• Optimize your mobile appointment page
• 24/7 user support
• Website conversion with effective cost reduction

Supporting platforms

• Windows
• Mobile
• Live support
• Email

Integration

• Zapier
• Stripe
• Google calendar

Scheduling with Hupport

All in one calendar

The inbuilt scheduling page of Hupport has a calendar option in it. Within a few clicks, you can view the calendar option on any user device like desktop, tab, and mobile.

Your booking page

Hupport gives auto bookings. Customers self-book appointments 24/7. It also allows you to have a personalized and customized booking page. On the suitability of your spa needs, you can have exclusive booking page.

Show off your branding

This is amazing to promote your Medspa through appointment bookings. The scheduling page contains the logo and brand name. This improves the user experience.

Accept online payments

Hupport has integration with Stripe. It accepts online payments. This prevents customers to turn up for appointments without fail. Using this, customers easily make transactions.

Configure your buffer time

Unlike other scheduling software, it is easy to extend appointment timing.  You can add extra time before and after your scheduled time as per customer convenience.

Minimum scheduling notice

This feature of Hupport avoids last-minute cancellation. Thus you can use the time to give appointments to other clients waiting in line.

Time zone detection

This amazing feature shows your availability on booking page. So, it is easy to find your free schedule and book appointments.

Customizations

Hupport is the only appointment scheduling software that gives customization. You can have a customized profile, booking page and personalized logo and brand name to promote your Medspa.

Increase customer reviews

Hupport makes sure that it keeps engaging with the customers even after appointments. It finds its way to get reviews to your Medspa effortlessly. Visitors can give reviews clicking through the booking page. This is so cool idea to build trust for other customers who have come for bookings.

Calendar Integration

Hupport has integration with Google Calendar. This makes easy and effective scheduling without double bookings and clash of appointments.

Website embed

Hupport gives effective website conversion with effective cost reduction.

Notification

Hupport ensures improving no show rate. Thus it sends multiple reminders through mails, texts and voice message. There is little chance to miss appointments with Hupport.

All these features are unique and exceptional comparing other software.

Get your account with Hupport to have an amazing scheduling experience!

Hupport suits

Hupport scheduling software suits all user enterprise like,

• Freelances
• Startups
• Agencies
• SMEs
• Enterprises
• Spa
• Saloon
• Massage center and what not.

Pricing

Using Hupport scheduling software is cheap and effective.

• You can try 14 days of free trials to know scheduling features.
• Basic subscription plan starts from $10 per month.
• To access advanced features, pay $15 per month.

Click to know more exciting features about Hupport at hupport.com